草莓社区

SOC Alumna Zandra Zuno Baermann Lives Out Passion in Multicultural PR Career

February 15, 2017

By Angie Stewart

Loyola grad and world traveler Zandra Zuno Baermann never expected to work at the same company for 16 years. Her career began at Chicago PR firm Golin, and that鈥檚 where she works now, as executive director and multicultural marketing practice lead.

In fact, much of life didn鈥檛 turn out as Baermann expected. The Wicker Park native wasn鈥檛 accepted into Notre Dame for college, so she wound up at 草莓社区. Then, she applied for the Fulbright Scholarship to study in Latin America 鈥� something she鈥檇 always had the 鈥渋nkling鈥� to do 鈥� and didn鈥檛 get the award.

But one thing remained certain: she had that itch to travel.        

鈥淚t鈥檚 good to be young and have an idea of what you want to do and not let it go,鈥� she said, 鈥渁nd then just say, 鈥榊ou know, I鈥檓 going to do it.鈥欌��

After graduating, interning at GolinHarris and working as a press manager for the Chicago Public Library in 1994, she arranged an informal meeting with Zimat Consultores, a PR agency in Mexico City that had connections to GolinHarris. She was told to reach out again if she happened to move to Mexico.

鈥淚 took that very seriously,鈥� Baermann said. 鈥淪o, I went back, I quit my job, and I saved up enough money and said, 鈥業鈥檓 going to do this. I鈥檓 going to move to Mexico City.鈥欌��

From 23 to 26 years old, the Loyola alumna had the 鈥渕ost important years鈥� of her career in Mexico, where public relations was an emerging field. With the advantage of speaking both English and Spanish, she worked with high-profile clients including Gillette and Procter & Gamble and watched the agency grow from eight to 60 people.

鈥淚鈥檓 glad I took that risk,鈥� she said, 鈥渁nd if I didn鈥檛 make it to Latin America with the Fulbright, I made it to Latin America on my own. And I had that one opportunity that I really, really wanted 鈥� in fact, I didn鈥檛 want to move back to the States.鈥�

With her GRE and GMAT certifications about to expire, Baermann had to decide between staying in Mexico City and tackling another goal she鈥檇 always had: attending graduate school.

鈥淚 applied to the only program that I wanted to go to 鈥� that鈥檚 how much I didn鈥檛 want to leave Mexico,鈥� she said. 鈥淚 thought, 鈥楾here鈥檚 no reason to leave, I鈥檓 at the height of my career here.鈥欌��

Baermann was accepted into Northwestern University鈥檚 Integrated Marketing Communications program, and it was a game-changer; she went back to the Chicago area for graduate school just as e-commerce was beginning to transform the business landscape.

After graduate school, Baermann returned to Golin, where she has applied the IMC concepts she learned at Northwestern 鈥� first, as manager of global integration, then as vice president and director of marketing, and now, as executive director and multicultural marketing practice lead.

Baermann, who is Latina, doesn鈥檛 believe in separating personal life from her work. Each individual鈥檚 background and experiences, she said, enriches the workplace.

鈥淏ecause I could bring my background of being the daughter of an immigrant 鈥� having an inner city childhood, having Spanish as my first language, being someone that travels all over the world 鈥� all of that, I think, brings a certain level of sensitivity that someone [with a different] background doesn鈥檛 have,鈥� she said. 鈥淎nd that person has a different sort of background 鈥� that informs as well.鈥�

Baermann said diversity enables PR agencies to tactfully confront societal issues and act with consideration in the midst of tragedies such as Chicago鈥檚 police shootings and the Pulse nightclub attack.

鈥淭hat part of our work is going to be even more important going into this political climate, to help clients understand the right timing to come up with more brand messaging and to be sensitive to the climate and what the community is sensing,鈥� she said.

Baermann鈥檚 passion for, and expertise in multicultural marketing is apparent, but she points to people as the reason why she鈥檚 stayed with Golin for more than a decade.

In January, Baermann celebrated her 16thyear at the company, and she said her coworkers bought her a bouquet of flowers for the occasion. A paper certificate commemorating the milestone is pinned up next to her desk at the John Hancock Center, just blocks from the Water Tower Campus where she took communications classes as an undergraduate student.

Although her career has been characterized by one company, Baermann鈥檚 life has been anything but stagnant. For both work and leisure, the Loyola alumna has traveled to places all over the globe, including Switzerland, Dubai and Germany.

She even traveled growing up, frequently visiting family in Mexico. But Baermann says it was the spring of 1992, while studying abroad at Loyola鈥檚 Rome Center, when she really caught the travel bug 鈥� an inclination that shaped her career path, with all its surprising twists.

鈥淚鈥檝e been lucky to have a lot of interesting things that I didn鈥檛 expect come my way, but I think you have to be willing to take the risk 鈥� and I鈥檓 not a risky person,鈥� she said. 鈥淚t鈥檚 all worked out for me. At the moment, I might not have known exactly what it would end up like, but at the end of the day, because I tried it, it ended up working perfectly.鈥�